AwardSpring's Unwavering Commitment to Support, Training, and Implementation

We also recognize the profound impact their work has on the lives and successes of countless students. That’s why our commitment goes beyond providing exceptionally smart, simple scholarship and donor management software: support, training, and seamless onboarding are the core of what we do.

Support: Our Backbone, Your Confidence

From the very early days of AwardSpring, we recognized that a robust software solution is only as strong as the support that comes along with it. We’re always there for you, ready to offer guidance, solve problems, and lend a hand (or ear) when you need it. Our beloved support team, handpicked for their expertise and genuine care, is the heart of the AwardSpring team. We’re not just a scholarship and donor management provider - we are an extension of your staff that is invested in you and your institution’s success as if it were our own. From responses in 30 minutes or less on average, to tips and tricks to optimize your program, we’ve got your back.

Training: Empowering You Always

Software should never be a barrier to your success. Ensuring that you are equipped with all of the skills and knowledge needed to use AwardSpring to its fullest potential means providing impeccable and comprehensive ongoing training. We’ve diligently created an environment where you feel empowered to explore, learn, and master our platform with confidence. Our one-on-one training sessions, perfectly timed webinars, new feature walkthroughs, and more have been a huge reason why almost 500 institutions have chosen us as a trusted partner. We want you to be an AwardSpring pro, easily navigating the scholarship and donor management landscape with finesse and expertise.

Implementation: Seamless Transitions, Shared Triumphs

Change can be exciting or daunting, we get it. That’s why we’ve made our implementation and onboarding process unbelievably simple. Throughout the whole process, you’ll have a dedicated implementation manager guiding you through it all. No more training portals! Hand over your data and in just a few weeks or a couple of months (depending on the size of your scholarship offering) and just a few hours of your time, you’ll be ready to go. Our implementation team understands all the unique intricacies of your institution, ensuring a seamless transition and integration with your existing systems. We train you using your data, so at the end of the implementation process you’ll be a newly minted AwardSpring expert.

Continuous Improvement: Your Voice, Our Guiding Light

We embrace a culture of continuous improvement and learning. Your valuable feedback inspires us to refine and enhance our software and services. Our ability to adapt and evolve to your needs is something we take great pride in. Our commitment to improvement extends beyond our software (consistent feature releases, a modern and intuitive portal, etc.); it encompasses every aspect of our partnership with you.

Your Mission, Our Vision

We are driven by a genuine passion for empowering you to transform lives through scholarships. Together, we are broadening access to education (no small feat).  We are honored to be part of your journey, and we will continue to stand by your side as your advocate and ally in scholarship and donor management.