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Support in a Crisis: How AwardSpring Helps Institutions Overcome COVID-19 Challenges

Kurt Reilly • Aug 24, 2020

In March of 2020, the swift and extensive impact of the COVID-19 pandemic took our whole nation by surprise. Here at AwardSpring, we realized right away that students and higher education institutions would soon face a multi-faceted crisis unlike any they’d ever seen before. Students from out of state - or country - had to make fast, difficult decisions about whether to stay on campus or go home. Many schools had to retool their curricula to support distanced learning. And there was a real danger that the most vulnerable students, the ones who were pursuing an education as a path out of poverty, would have the most trouble staying in school if and when unemployment impacted their own households. Eventually, the CARES Act earmarked $4.5B for higher education student need, and schools also stepped up to provide their own emergency funding. But we recognized that the management of those funds would be another burden on administrators who were already pivoting in so many ways to cope with this crisis. 



At AwardSpring, we saw it as both a responsibility and a privilege to find a way to alleviate the anxiety and stress of our customers and the students they serve during this exceptionally difficult time. As a team, we decided that the biggest, most difficult problem we could solve was the administration of emergency funds. Our platform makes it easy for administrators to collaborate remotely and for students to access or apply for funds from wherever they end up quarantining. So we quickly built a workflow that would allow us to create a second AwardSpring site for our customers at a much faster pace than usual, designed to manage distributions both efficiently and easily, with the least amount of effort on the administrators’ part. By offering this second site for free for 90 days, we eliminated the most common barrier to adoption for most institutions. About 10% of our customers took advantage of this free second site; half of those decided to keep it long-term. We even extended the free second site option to all schools, even those that are not our customers, in the spirit of helping as many people as possible.



“We are now working from home and about the only thing happening as planned is our scholarship award cycle. That is important for our students as they can see some type of light at the end of this crazy tunnel.”

– Current Technical College User



At a difficult time, the AwardSpring team rallied together to make a difference in the lives of administrators and students, and I couldn’t be more proud of their diligence, hard work, and empathy. Of course, the pandemic is far from over; many schools are still deciding how to keep students engaged and progressing toward their goals this fall. And so we are still supporting all schools, whether they’re customers or not, by offering a free emergency fund distribution site for 90 days. If you are interested in this, please get in touch. And if you have any other suggestions on how we can support you this school year, let us know!



AwardSpring Blog

By Jill Murphy 08 Feb, 2024
The FAFSA Simplification Act has brought about significant changes to the financial aid landscape, ushering in a new era in the FAFSA application process. While you’re likely familiar with the details, let's take a moment to recap the key highlights of this transformative legislation. Key Changes: Transition to SAI: The cornerstone of the FAFSA Simplification Act is the replacement of the Expected Family Contribution (EFC) with the Student Aid Index (SAI). This shift aims to provide a more nuanced assessment of financial need, offering flexibility with SAI values, including the possibility of negative figures down to -1500. SAR to FSS: Another notable change is the rebranding of the Student Aid Report (SAR) as the FAFSA Submission Summary (FSS), reflecting the evolving nature of the application process. Negative SAI and PELL Grant Eligibility: One of the significant departures from the previous system is the allowance for negative SAIs. This change necessitates adjustments in how institutions package students for need-based aid. Additionally, PELL grant eligibility will now be determined using criteria separate from the FAFSA and resultant SAI, with the incorporation of IRS tax return data where feasible. As you embark to adapt these new protocols, it's essential to remain informed and proactive in navigating the evolving landscape of higher education finance. As an AwardSpring partner, we’ve made suggestions on how to leverage these changes to better support students on their educational journeys and ensure access to the opportunities they deserve. AwardSpring offers the following recommendations to guide institutions through this process: Recommendation #1: Expected Family Contribution (EFC) to Student Aid Index (SAI) The most consequential change to teams that are putting together Financial Aid packages or making scholarship awarding decisions are the EFC to SAI transition. We recommend you consider one of two options: Option 1: Re-label existing EFC fields as SAI to maintain continuity in data collection If you choose to re-label existing EFC fields, be mindful that doing so may impact historical data analysis, requiring a clear understanding by the consumers of any reports of the transition from EFC to SAI effective the date you make this conversion Option 2: Keep your existing EFC fields for historical purposes and create a new SAI field In this instance, you’ll need a thorough review of all of your qualifications and/or awarding decision-making processes to ensure SAI is being used and EFC is properly retired Notables: In the case where you’re using our SIS Integration feature, we’ll want to coordinate which path you’ve chosen so we can update the import process accordingly AwardSpring currently doesn’t allow our numeric fields to go negative creating a gap between the new SAI protocol and our existing numeric fields. We’ll be addressing this in a March, 2024 release so you can capture negative SAI values, if desired In either case, you’ll want to review scholarship qualifications tied to EFC and/or SAI, and ensure compatibility with the possibility of negative SAI values Recommendation #2: Student Aid Report (SAR) to FAFSA Submission Summary (FSS) Much like repurposing EFC for SAI in our first recommendation, you have another consideration with SAR vs. FSS: Option 1: Evaluate the option of re-labeling existing SAR upload fields as FSS to streamline data collection recognize that this adjustment repurposes the field, necessitating careful consideration of historical data interpretation Option 2: Alternatively, create separate fields to accommodate the transition, albeit with potential rework depending on your unique configuration and whether you utilize SIS Integration Recommendation #3: Other FAFSA Fields There’s more variability here since you may have a wide degree of fields to consider. You should tailor any changes based on the specific field type, whether it’s being used as a qualification, and whether you’d need to make corresponding changes in your SIS. Summary Proactive assessment and strategic adaptation of FAFSA-related questions are crucial to seamlessly transition to the new framework outlined by the FAFSA Simplification Act. By carefully considering these recommendations, you can ensure alignment with regulatory changes while maintaining efficiency and accuracy in financial aid processes. As always, if you’d like to talk with our expert staff, don’t hesitate to reach out to us at support@awardspring.com.
AwardSpring: The #1 Scholarship Management Software
By The AwardSpring Team 22 Sep, 2023
We're absolutely thrilled to announce that AwardSpring has clinched the prestigious #1 spot in the G2 report for Scholarship Management Software, but we didn't stop there!
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