- 96
- Scholarships
- 350
- Applicants
- 2015
- Customer since
AwardSpring customer support is great! Whether I email or call, I receive a response almost immediately and the team is incredibly friendly and helpful.
If I’m stuck on an issue, I reach out, get resolution quickly, and am able to move on to the next task. I refuse to call customer support for my cable company but always enjoy talking to the support team at AwardSpring!
Our first award cycle was a bit rocky because I was new and didn’t really know what I was doing. I relied heavily on the support team to make it through.
AwardSpring support staff guided me on making improvements to streamline the application process for our applicants this year. And applicants loved the results!
I received so much positive feedback about how much more efficient it was this time around. The reporting feature is great!
In the past, I had to pull all of our awardee information manually. Now, just click a button in AwardSpring and I have a report.
I use one of these reports to help me manage our donor events much more effectively. I also really love the email feature, which I use to send out reminders to students about deadlines.
Thanks to those reminders, we’ve seen an increase in applicants. AwardSpring’s automated emailing and reporting features have saved me so much time and stress.
They’ve taken the risk of human error out of the equation and created a record of contacts and actions that I can always refer back to. I like AwardSpring a lot.
Whenever I use other software programs during the work day, I’m reminded how much better AwardSpring is than other software we use. AwardSpring is simple to use, has features that make the whole process more efficient, and continues to provide great customer support.
Kathy Lukacz
Program Coordinator for Accounting & Donor Relations, Brunswick Community College